Testimonials

We needed to move our Practice at the end of 2017 which created the opportunity for a new building and design. We were introduced to Chris and Phil from Armstrong Young and have never looked back. They helped us put together an excellent team of professional people who assisted with the design, planning and completion of our project. Chris was able to lead right from the beginning and was a fundamental part of the team. Their approach to the planning of our new Practice was extremely professional and smoothly executed. The installation was done in the most professional manner, without a single excuse or compromise. Setting up a Practice in a new building is an extremely challenging project and many things could have gone wrong. However, from all the different trades and workmen that we had on site, Chris and Phil came out on top. They were always on time, installed neatly, symmetrically and without any excuses. They were the only people on the project that provided the high quality service and products we expected. I thoroughly recommend Armstrong Young as a dental installation and design provider, and I will forever be grateful to Chris and Phil for their help, support, dedication and professionalism.

We could not have realised our vision and created TwentyOneDental without the expertise, dedication and professionalism of Armstrong Young. They delivered a clinic which exceeded my expectations and we are truly delighted with the result. We have had an abundance of compliments on the clinic and this is all down to the teamwork that ensued once Armstrong Young were on board.

I cannot recommend Chris and his team highly enough and I would urge anyone thinking about setting up a new clinic or refitting an existing one, to speak to Armstrong Young. read more

As you know, almost two years since we started planning, the new BRDP will be opening for the first time on Monday 5th July. It has been a massive project for us but the end result is far beyond our expectations.

We are writing to express our gratitude for all your help in making this project happen.

Prior to commencement we were already aware of your knowledge of dental equipment however as the project proceeded you were always the first point of contact for calm and sensible advice on all aspects of the design. Your help with the architects and the builders was particularly invaluable.

With regards to the surgeries themselves, the end result is a testimony to your planning and attention to detail as well as to the professionalism of everybody in your
team. We thank them all.

We are very proud of our new practice and will be delighted to demonstrate your workmanship to any of your new clients. We certainly will recommend Armstrong Young to any dentist considering using your services.

Looking forward to an early commencement of phase 2!!

I am writing to thank you for your help in designing, organising and installing the three decontamination rooms for our Emergency and Special Care Dental Services. Your advice and commitment to the project has undoubtedly played a large part in the successful commissioning of the rooms. Your professionalism and workmanship, as always, has been first class.

The creation of three decontamination rooms from scratch with the works schedule running back to back is no mean feat, and to have completed the whole project on time and within budget is largely thanks to your input.

We are very pleased with the rooms and hope you are too.

Thank you again forall your support throughout this project.

I would like to thank you for doing such a first class job in the installation of our new surgery. From our earliest discussions on the design, through to the completion of the project, I have been very impressed by your depth of knowledge and experience. So many potential problems were avoided by your attention to detail and careful planning.

Our practice is a listed building, full of “character” – such as sagging floors and askew doors! Despite the complexity of the installation, the new surgery looks fantastic. I was hugely impressed that the detailed daily work schedule was kept to and completed exactly on time, to the day promised!

Finally, and most importantly, I thank you for managing the project in such a friendly, personal way. Nothing was ever too much trouble, and that makes all the difference.

Now we are up and running I wanted to write and thank you and your team for all your hard work and support in helping us set up our specialist dental centre

From the very beginning of the project your assistance has been invaluable, you listened to what we wanted and turned our ideas and wish lists into amazing and beautiful state of
the art surgeries which are a joy to work in.

At all stages of the process from conception to completion your company has been a pleasure to collaborate with. You have always listened to our needs. and requirements and interpreted them beyond our expectations. The professionalism shown by yourself and all your colleagues has always been of the highest standards and it has been a great experience working together with you.

We would especially like to thank you for the couple of times when we have had teething problems and you have dropped everything to rush to our assistance – it was truly appreciated.

If we are ever crazy enough to want to do this again you would be the first person we would call and we would have no hesitation in recommending your company to others.

We look forward to working together with you for many years to come.

Chris’ fabulous insight and attention to detail during the planning phase gave us the confidence to make the investments needed for the move. His design and advice always made sense, culminating in an outstanding practice environment. We still get a buzz going to work and the confidence of our entire team is sky high.

We have had reason to use your services quite a bit recently with the installation of a (De-contamination room and a new dental chair.

We were especially impressed with the speed in which you were able to provide and install our new dental chair following the sudden demise of our old one.

We have always had a very prompt and efficient service from you and have found your engineers to be very polite and courteous.

We would thoroughly recommend you to anyone requiring dental equipment repairs of any kind.

Chris Young fitted out 5 surgeries, an OPG room, decon room and a reception area, when we moved our practice into brand new premises.

Such a project is made easier when you involve people who really know what they are doing. We had lots of help with the planning and layout of the surgeries and equipment. The work itself was carried out to schedule, and to a very high spec. We were delighted with the results.

Armstrong Young may not be the cheapest, but I am certain they are the best at what they do.

Additionally they are friendly, accommodating and offer a great after sales and back up service.

l have worked with Armstrong Young in a number of projects at my practice over the years. I have always found them to offer a friendly, professional service from the initial planning stage to the fit and their follow-up service is great. They also maintain my equipment and I am always impressed by their knowledge and ability to solve ‘problems’. I am in no doubt that they provide exactly what I need and that they look after me well as a customer.

Armstrong Young just finished putting a new chair in for our practice and it entails much more than a chair. We found dealing and coordinating with Armstrong Young very easy as they are a family-run business with an ethical approach.

The work being carried out at our practice was tricky. Firstly because it was scheduled for over the Christmas period while we were on holiday and secondly because it entails moving the old chair to another surgery, putting in two floors, etc.

We are happy to say that everything went smoothly, stress-free, on time and on budget.

It was never a problem getting hold of Armstrong Young and they were always more than happy to explain things again.

We would definitely recommend them to anybody who likes dealing with a high-standard company.

Thank you so much for all of your patience and consideration during my extension and refurbishment.

I came to you to help me upgrade and install my new surgery in complete confidence that you would see me through one of the most stressful events of my practicing career.

Planning the surgery installation with the extension building work to contend with as well, was dealt with in a professional and dedicated way from the outset.

I am truly grateful for all of your support, help and advice with design along the way. This even included suggestions where I could trim the budget to fit my needs! The careful and thorough planning that went into the project meant that we opened again on time and are enjoying the compliments of our patients.

Having now had the opportunity to settle into my new surgery 5 would like to thank you for all your care and attention in this project.

You have helped me achieve a really wonderful environment to work in. It has been a pleasure working with you throughout the last few months and I feel confident knowing that you will continue to be available for regular care and maintenance.

Thank you again.

I am writing to thank you and your team for the excellent job in refurbishing our new department at The Queen Victoria Hospital.

It all looks absolutely wonderful and we are really enjoying working in our new surroundings.

As before, we have been truly impressed with you and your team’s professional service, both technically and indeed in customer care. As our Service Manager commented, “I had complete trust and confidence that you would provide what was written on the tin”. You did this in spades and more!

I hope that you and your team might be able to come along to our Open Evening in the near future and bask in some reflected glory.

Please can you pass on my warmest thanks to all involved with the installation of my new chair. I am absolutely delighted and everything has gone without a hitch. Thank you for your very professional service and for arranging everything so quickly.

Happy New Year to you all and we look forward to working with you in the future.

I have known Chris Young and his team since 2001 when we first entered into negotiations regarding development of the orthodontic suite at The Queen Victoria Hospital in East Grinstead.

Chris and his team are meticulous in their preparation and in their sourcing of the right equipment for the right space. A trip to their well appointed offices in Crowborough is well worth making as many of their leading manufacturers’ equipment is on show there.

From a hospital point of view, Chris liaises expertly with the estate departments to ensure that the services are located in the correct positions before he and his team complete installation. They are as good as their word and have delivered both of my projects, the second of which has just been completed on Floor 12 of Guy’s Tower The South Thames Cleft Service headquarters.

The quality is there to see and I look forward to working in this space for many years to come safe in the knowledge that we have Chris’s back-up should a problem crop up. I heartedly recommend Armstrong Young for any clinical project big or small.

We have recently had a surgery totally refurbished by yourselves. Not only are we delighted with the standard of workmanship and overall finish but the follow up service has also been excellent.

We initially obtained four tenders from dental practice designers/planners for The Implant Centre, all from well-established firms. One of these tenders was from Armstrong Young, for whom we had received some personal recommendations from previous clients of theirs who we happened to know.

Chris Young came to the site and his rapid grasp of our aims for The Centre was immediately obvious. Unlike any of the other tenders, he told us straight away that he couldn’t achieve for us what we wanted unless some critical walls were knocked down, and as soon as he pointed this out, it was obvious he was right.

Choosing Armstrong Young for our practice design and fitting was actually very easy after the tenders were submitted. Right at the start of the project we had been told by colleagues that “Armstrong Young are very good, but they are expensive”. In fact they were no more expensive than the other firms that tendered and now that the project has been completed, we have found that their expertise has saved us many tens of thousands of pounds along the way.

As with most plans of this size, the designs evolved over time and Chris was always on hand to iron out any changes. The level of detail of the plans which Chris gave our builders was incredible and his years of previous experience showed with him always thinking 4 or 5 steps ahead of where we were with the build.

When we finally came to the fitting out of the surgeries, we were amazed at the speed at which they went up and the level of finish that was achieved. Any problems that arose were dealt with swiftly and efficiently.

I recommend Armstrong Young unreservedly to anyone who wants a new dental surgery designed and fitted and who wants it to be trouble-free and completed on time and on budget.

Armstrong Young installed our surgery in 2001 when we required a complete new build of the Practice.

We really appreciated being able to go to their show rooms to discuss in detail our specific requirements, and look at the equipment and fixtures before purchasing. They gave their time, and quality advice in all aspects of the Practice design and fit, and the work done was as scheduled, and to a high and professional standard.

We have been very pleased with the surgery, and after seven years it still looks as good as it did when first fitted!