We initially obtained four tenders from dental practice designers/planners for The Implant Centre, all from well-established firms. One of these tenders was from Armstrong Young, for whom we had received some personal recommendations from previous clients of theirs who we happened to know.
Chris Young came to the site and his rapid grasp of our aims for The Centre was immediately obvious. Unlike any of the other tenders, he told us straight away that he couldn’t achieve for us what we wanted unless some critical walls were knocked down, and as soon as he pointed this out, it was obvious he was right.
Choosing Armstrong Young for our practice design and fitting was actually very easy after the tenders were submitted. Right at the start of the project we had been told by colleagues that “Armstrong Young are very good, but they are expensive”. In fact they were no more expensive than the other firms that tendered and now that the project has been completed, we have found that their expertise has saved us many tens of thousands of pounds along the way.
As with most plans of this size, the designs evolved over time and Chris was always on hand to iron out any changes. The level of detail of the plans which Chris gave our builders was incredible and his years of previous experience showed with him always thinking 4 or 5 steps ahead of where we were with the build.
When we finally came to the fitting out of the surgeries, we were amazed at the speed at which they went up and the level of finish that was achieved. Any problems that arose were dealt with swiftly and efficiently.
I recommend Armstrong Young unreservedly to anyone who wants a new dental surgery designed and fitted and who wants it to be trouble-free and completed on time and on budget.